Legal
Our commitment to making SecureMyTenancy accessible to everyone.
Last updated: 1 January 2026
Fresh Approach Projects Ltd t/a SecureMyTenancy is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018 and the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA.
We believe the web should be accessible to everyone, regardless of disability, assistive technology, or browsing context. We are continuously working to improve the accessibility of our website and services.
This website is partially conformant with WCAG 2.2 Level AA. "Partially conformant" means that some parts of the content do not fully conform to the accessibility standards. We are actively working to address known issues.
We are aware of the following accessibility issues that we are working to resolve:
| Issue | WCAG criterion | Status |
|---|---|---|
| Some button colours do not meet the 4.5:1 contrast ratio for small text | 1.4.3 Contrast (Minimum) | In progress: planned fix Q2 2026 |
| Some complex data tables on financial reports lack full header associations | 1.3.1 Info and Relationships | In progress: planned fix Q2 2026 |
| Some PDF documents linked from the site are not screen-reader accessible | 1.1.1 Non-text Content | Planned: Q3 2026 |
| Focus indicators may not be sufficiently visible on all interactive elements in older browser versions | 2.4.7 Focus Visible | Being monitored |
SecureMyTenancy relies on the following technologies for conformance:
The following technologies are used to access the site and are assumed to work:
This website was tested using a combination of:
The content was tested on the pages listed as in-scope in our internal accessibility audit dated January 2026.
If you need information on this website in a different format, such as:
Please contact us at accessibility@securemytenancy.co.uk or via our contact form. We will aim to respond within 5 working days.
We welcome feedback on the accessibility of the SecureMyTenancy website. If you experience any accessibility barriers not listed above, or if you find that our website does not meet your accessibility needs, please contact us:
We aim to respond to all accessibility feedback within 5 working days and to resolve significant issues within 20 working days.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018 in Great Britain. If you are not satisfied with how we respond to your accessibility complaint, you can contact the Equality Advisory and Support Service (EASS).
This statement was prepared on 1 January 2026. It was last reviewed on 1 January 2026.